These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Rivvirate LLC (“Rivvirate,” “we,” “us,” or “our”), including our software, website, and any related products or services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
Service Overview
Rivvirate provides businesses with tools to grow and manage their online reputation through automated review requests, customer outreach, and performance tracking. Our Services may include email and SMS campaigns, dashboard analytics, CRM integrations, and other features designed to improve customer feedback and visibility.
Eligibility
You must be at least 18 years old to use our Services. By using Rivvirate, you represent and warrant that you meet this requirement and have the authority to enter into these Terms on behalf of yourself or your organization.
Account Registration
To access certain features, you must create an account. You agree to provide accurate and complete information and to keep your login credentials secure. You are responsible for all activity that occurs under your account.
Acceptable Use
You agree not to:
- Use the Services for any unlawful or fraudulent purpose.
- Send unsolicited or deceptive messages.
- Upload or transmit harmful code or content.
- Interfere with the operation or security of the Services.
- We reserve the right to suspend or terminate your account for violations of these Terms.
Customer Data
You retain ownership of customer data you upload or sync with our platform. By using our Services, you grant Rivvirate a limited license to process, store, and transmit this data solely for the purpose of providing the Services. You are responsible for ensuring that your use of customer data complies with applicable laws and regulations.
Intellectual Property
All content, software, and technology provided by Rivvirate are the property of Rivvirate LLC or its licensors. You may not copy, modify, distribute, or reverse-engineer any part of the Services without our written consent.
Payment and Billing
Access to certain features may require payment. You agree to pay all fees as described at the time of purchase. All payments are non-refundable unless otherwise stated. We may change pricing or billing terms with notice.
Disclaimers and Limitation of Liability
The Services are provided “as is” and “as available.” We make no warranties regarding accuracy, reliability, or fitness for a particular purpose. To the maximum extent permitted by law, Rivvirate shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.
Indemnification
You agree to indemnify and hold harmless Rivvirate LLC and its affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.
Termination
We may suspend or terminate your access to the Services at any time, with or without cause. Upon termination, your right to use the Services will cease immediately.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on our website. Continued use of the Services after changes indicates your acceptance.
Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.
Contact Us
If you have questions about these Terms, please contact:
